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Mark Nelson 3/2/2016 10:59:22 AM

Class_ID not allowing full functioanlity?


I am trying to determine why I am not able to provide administrative access to a specific user group for password resets.

We have a  SECURITY group (Class ID) called PASSWORDRESET for our helpdesk to simply reset Dynamics GP passwords, generally we copy the access for a new help desk employee from an existing user who has this role or we manually assign the role.

There are a few users in this class ID who can login to reset a users password, the new users created in the past two years do not have the ability to click the "save" button in the User Setup window because the "save" button is greyed out.

I thought perhaps it was something in SQL so I went and verified the following settings:
I have verified that all of the logins within SQL under Server/Security/Logins all have the same access which is true between functional users and the non functional users.

Can anyone think of what may be causing this?

Thank you


Version: GP 2010
Section: Dynamics GP